Karissa Hays

Karissa Hays, PHR is the Executive Director of Kinship Pointe Wayne in Wayne, NE, where she leads the community with a focus on creating meaningful relationships, supporting associates, and fostering an environment where residents feel welcomed, respected, and at home. She oversees the community's daily operations while partnering with residents, families, and team members to deliver exceptional senior living experiences.

Karissa brings more than a decade of leadership experience in senior living, with a background spanning sales, human resources, and community operations. Throughout her career, she has developed expertise in team leadership, employee engagement, customer satisfaction, budgeting, and organizational management. She holds a bachelor's degree in Human Resources Management and is a Professional in Human Resources (PHR), combining operational leadership with a strong understanding of people development and workplace culture.

As Executive Director, Karissa believes that exceptional resident experiences begin with engaged, supported associates. She is passionate about building positive workplace cultures where teamwork, communication, and meaningful relationships allow both employees and residents to thrive. Her leadership emphasizes collaboration, continuous improvement, and creating an environment where every individual feels valued.

Karissa is committed to ensuring Kinship Pointe Wayne remains a place where residents enjoy a fulfilling lifestyle, families have confidence in their loved one's care, and associates are empowered to provide compassionate, personalized service every day.